Privacy Policy

Amwell Construction Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your information when you interact with us or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

Your name, address, telephone number, and email address
Property and project details relevant to quotations or work
Payment and invoicing information
Communications sent to or received from us
Website usage data such as IP address, cookies, and analytics

2. How We Use Your Information

We use your personal data to:

Provide construction, refurbishment, and related services
Respond to enquiries and prepare quotations
Manage contracts and deliver projects
Process payments and issue invoices
Comply with legal and regulatory obligations
Improve our website and customer experience

3. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract: to fulfil our obligations when you engage our services
Legal obligation: to comply with UK laws and regulations
Consent: when you explicitly agree (e.g., marketing communications)
Legitimate interests: to operate, manage, and grow our business

4. Data Sharing

We do not sell your personal data. We may share information only with trusted third parties such as:

Subcontractors and suppliers involved in your project
Professional advisers including accountants, insurers, and legal representatives
IT, hosting, and website service providers who support our operations

All third parties are required to keep your information secure and comply with GDPR.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements. If you would like details of specific retention periods, please contact us using the details below.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permissible)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.

8. Contact Us

For any questions about this privacy policy or to exercise your data protection rights, please contact:

Data Protection Officer Amwell Construction Ltd Unit 19 Hillgrove Business Park Nazeing Road EN9 2HB

Email: enquiries@amwellconstruction.co.uk